Love That Cotton Reviews
Love That Cotton Customer Reviews (8)
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Love - Love That Cotton
I have been a business customer of LTC since 2017. The quality of clothing and accessories and the customer service is outstanding. I am so happy to be supporting a family owned and operated US business. They have earned my trust and are now my #1 supplier of monogramming blanks.
Awesome customer service and products
LTC is our number one supplier for embroidery blanks! Amazing customer service and products.
Love That Cotton Customer’s Q&A
Love That Cotton FAQs
About Lovethatcotton.com Prices and Cost?
"Lovethatcotton.com" offers a pre-order system for their products. The LTC 2024 SUMMER ORDER has been placed with a preset quantity available. Customers are encouraged to order as soon as possible as there will be no reorders. The items are expected to start shipping to customers in June. After the pre-order period, the available items will be limited. Some extras will be ordered and added to the website for purchase after all of the pre-orders have shipped out. The only way to ensure getting everything needed is by pre-ordering.
In addition, the website offers a personalization service for their products. Each personalization costs $8. If customers want their items monogrammed, they need to select the font color, font style, and type in the correct spelling of the name to be monogrammed. Monogrammed orders will take an additional 1 - 2 weeks to ship out. Once an order has been personalized, it cannot be refunded or exchanged.
Please note that this information is subject to change and for the most accurate and up-to-date information, it's recommended to visit the website directly.
About Lovethatcotton.com Popular Products and Services?
"Lovethatcotton.com" is a family-owned business located in Granbury, Texas. The company was created to provide high-quality children’s clothing that lends itself to embroidery, heat press, and other embellishments. The product is versatile and lovely by itself, but when personalization is added, it becomes a unique and special addition to the wardrobe. The company offers a wide variety of items that can be purchased in one convenient location. The commitment is to provide great service and a high-quality product, striving to develop repeat and lasting relationships with customers. The company is CPSC compliant.
The company also offers a pre-order service. The LTC 2024 SUMMER ORDER has been placed with a preset quantity available. To ensure customers are able to get what they need, they are encouraged to order as soon as possible. There will be no reorders. The items are expected to start shipping to customers in June. Customers are advised to order regular stock items in a separate order than pre-orders. All order items will be held until pre-order items arrive if customers combine items.
The company also offers special discounts. For example, there was a 10% off sale on Christmas Jammies. The company has many prints and solids ready to ship so customers can plan those perfect matching family Jammies.
The company is run by a team of dedicated individuals. Rex Greebon is the President, Mayra Greebon is the Secretary/Treasurer, and Cristina Schulman is the Vice President. The love for their daughters and grandchildren drives their passion for Love That Cotton. The company is always expanding its line and discussing tips, tricks, and all things crafty and baby. Customers can follow the company on Facebook, Twitter, and Instagram. The company always welcomes suggestions for future products or any questions from customers. It is because of the customers that the company will be a success.
Lovethatcotton.com Return Policy?
At "Lovethatcotton.com", the Return Policy allows customers to return most new, unopened items within 7 days of delivery for a full refund. The company will pay the return shipping costs if the return is a result of their error, such as receiving an incorrect or defective item. However, when returning all other items, customers are responsible for all shipping costs. To receive a refund, customers must include their original order number inside the package they are returning. All refunds over $100 will be issued in the form of a store credit. The company does not accept exchanges. If a different size or color is needed, customers should place a new order for the desired item, return the first one, and they will receive a refund. Customers should expect to receive their refund within four weeks of giving their package to the return shipper. This time period includes the transit time for the company to receive the return from the shipper (5 to 10 business days), the time it takes the company to process the return once they receive it (3 to 5 business days), and the time it takes the customer's bank to process the refund request (5 to 10 business days). If the return is a result of a damaged or incorrect item sent, the company will send a prepaid return shipping label.
As for the Shipping Policy, the company ships out all in-stock non-personalized items within 48 hours of purchase, from Monday to Friday, except holidays. If an item is to be personalized, customers should allow for an additional 1-2 weeks based on the current order load. The company estimates shipping and delivery dates based on the availability of items and the shipping options chosen by the customer. However, the company is not responsible for any packages that may occur after the package has left their warehouse and is in the hands of the mail carrier. Delays may occur for a multitude of reasons, including but not limited to weather, holidays, and high traffic times. The shipping rates for many items sold are weight-based. All weights will be rounded up to the next full pound. To track a package, customers will receive an email with their tracking number, or they can look up their tracking based on their previous orders in their account.